Reporting to Nursing leadership forthe hospital site, as assigned, and with/through subordinate personnel, assumesmanagement responsibility for a single major (or multiple smaller) function, serviceor process that provides business support to Nursing operations. Theposition may also be used for managers responsible 24/7 for multiple (2 ormore) similar/smaller Nursing units in the department of Nursing who may reportto a Director, Administrative Director or Executive Director at the site. The position is medium in scope or impact with less than 50 FTEdirect/indirect-reports on multiple Nursing units; or with responsibility for asingle major Nursing operational support function; or with multiple Nursingoperational support responsibilities that diversify the role and expand theimpact on the organization at the site level. Direct-reports may includeClinical Managers and/or high-level professional/administrative exempt andNursing supervisory personnel.
The Manager PatientServices positions with patient care accountability, plan, implement andevaluate processes related to performance improvement, staffing effectiveness,fiscal management, staff competence and customer service outcomes withindesignated units/services and in collaboration with senior leadership andsubordinate staff. Ensure that regulatory requirements/standards arecommunicated, implemented and monitored. Collaborate with other membersof the healthcare team to plan, implement& evaluate activities related todepartment, hospital and DMC objectives. Model customer serviceexcellence.
The Manager PatientServices positions with responsibility for providing business support toNursing operations, identify the need for departmental policy developmentand/or revision and define policy in collaboration with higher-level managementinput and department goals/objectives. Oversee the development and/orrevision of departmental procedures/protocols; secure approvals, as necessary. Develop, monitor and revise processes. May provide input into thedevelopment and revision of departmental organizational design and/or monitorthe quality and quantity of overall workflow. Initiate or recommendpersonnel actions such as hires, fires and disciplines for area(s)assigned. Complete performance appraisals. Develop and assessperformance of daily, monthly and/or yearly goals and measures for assignedarea(s). As requested, assist in long-range goal development for thedepartment and assessment of goal attainment. Assist in developing andmonitoring budget for designated single or multiple, closely-related fields,areas or processes.
Bachelors in Nursing (BSN) required. Master's degree preferred. If Masters prepared, either bachelors or masters must be in Nursing.
Licensed to practice as a Registered Nurse (RN) in the state of Michigan.
Three years of progressive Nursing experience.
Job: Managers and Directors
Primary Location: Detroit, Michigan
Facility: DMC Sinai-Grace Hospital
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.