The Senior Vice President, Chief Nursing Officer (SVP/CNO) for Phoenix Children’s will have the opportunity to lead nursing for a high-caliber organization at an exciting inflection point. Already one of the 10 largest pediatric hospitals in the country, Phoenix Children’s is rapidly growing into a multi-hospital pediatric health system. Within the organization’s dynamic, entrepreneurial and results-oriented culture, the SVP/CNO will play an integral role in the success of that growth, building infrastructure and scaling and developing the nursing team to provide excellence in all dimensions across all sites of care.
Phoenix Children’s SVP/CNO provides leadership, direction and administration of direct patient care activities, nursing practice, education and development across the rapidly growing health system. S/he will establish a culture focused on quality, patient safety, employee engagement, fiscal responsibility and the overall patient and family experience. The SVP/CNO will plan for, develop and build an effective and cohesive leadership team, and will effectively drive positive employee engagement across multiple locations and facilities. The successful placement will collaborate effectively with key partners and help develop innovative and creative solutions that cross functional boundaries. This role reports to the Phoenix Children's President and CEO.
Serve as a member of the executive leadership team, building effective relationships with internal and external constituents and stakeholders and ensuring optimal operating effectiveness and strategic positioning.
Assume an active role with the organization’s governing body, senior leadership, medical staff, management, and other clinical leaders in the hospitals decision-making structure and process.
Communicate expectations, develop leaders and evolve the organization to meet current and anticipated needs and strategic priorities.
Strategize and drive process improvements across multiple facilities, locations and service lines, focusing on innovative care delivery and operational models designed to improve clinical services, outcomes, patient throughput, and patient safety.
Enhance quality outcomes by effectively collaborating with physician leadership and others for the implementation of programs, policies, and procedures that address how patient care needs are assessed, met, and evaluated.
Promote clear expectations and direction to all practicing nurses about the importance of partnerships with patient and families, and with all disciplines to ensure a comprehensive care plan.
Promote relationships among all types of community organizations to improve patient outcomes and the health of the communities served.
Promote the use and implementation of technology in the workplace in order to streamline operations, facilitate communications, and optimize work processes.
Allocate financial, information, and human capital for improvement activities, ensuring the delivery of cost-effective and efficient services.
Establish mechanisms to ensure nurses throughout the organization are involved in shared–governance and decision-making structures and processes that establish standards of practice and address issues of concern.
Approve nursing policies, nursing standards of patient care, treatment and services.
Ten or more years of progressive leadership experience in clinical/nursing management, (e.g., CNO, associate CNO or other nurse executive roles). Pediatric experience is a plus, but is not required.
P&L accountability, with strong operational, financial and business acumen.
Leadership experience in a growing organization, inclusive of expansion and growth of clinical programs, and ideally sites of care
Experience with the Magnet journey
Master's degree in nursing, or in a related field with a bachelor's in nursing. Master's degree in business, nursing administration or related field is a plus
Active RN license: If not already licensed in Arizona, eligible for licensure in the state
Specialty certification and industry participation: Specialty certification in Executive Nursing Practice or Healthcare Administration preferred, such as Nurse Executive, Advanced board certification (NEA-BC) through American Nurses Credentialing Center (ANCC). Active participation in industry organizations such as American College of Healthcare Executives and/or American Organization of Nurse Executives is also a plus.
Employer will assist with relocation costs.
Internal Number: 51780-007
About Phoenix Children's
Phoenix Children’s is one of the Nation’s largest pediatric health systems, comprising the 457-bed Phoenix Children’s Hospital and dozens of sites of service throughout the state of Arizona. It has been nationally recognized by U.S. News and World Report for 10 years in a row, achieving 10 out of 10 badges for specialty care in 2020-2021. To meet the needs of the rapidly growing community, Phoenix Children's continues to expand throughout the region, adding new physicians, staff, programs and facilities, including a new hospital with 108 pediatric beds. The health system’s physical growth is part of a long-term, multi-phase effort to bring expert care closer to home for Arizona families – when and where they need it most. Historical revenue growth has been 9% per year, which will significantly increase through expansion activities.
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