The Chief Nursing Officer/Vice President, Patient Care Services (CNO) for Eisenhower Health will have the opportunity to serve as a member of the senior management team for a state-of-the-art health system that is uniquely positioned to deliver the highest caliber of care to the communities that it serves. The CNO will serve as a member of the senior management team, joining a very stable leadership team with a highly collaborative culture. S/he will oversee all aspects of patient care services and will continue to elevate the profession of nursing across Eisenhower Health.
Planning: Participates in Eisenhower's strategic planning activities and the development of goals. Develops strategic plans and action plans for nursing. Develops organization-wide patient care programs, policies, and procedures that describe how patients’ nursing care needs or the needs of patient populations are assessed, evaluated, and met. Devises systematic plans for achievement of goals. Incorporates opportunities for performance improvement and promotion of innovation in goal setting.
Organizing: Arranges the functions and elements of Health and Patients Services in a meaningful and systematic manner. Approves policies and procedures pertaining to Nursing and Patients Services. Sets priorities and reevaluates them. Ensures that Patients Services are based on current concepts and evidence-based practice and reflects the most advanced knowledge available to the management of patient care.
Staffing: Provides for appropriate staffing resources. Reviews and approves addition or deletion of positions. Maintains awareness of current laws and practices in human resources management and partners closely with human resources leadership.
Directing: Establishes standards for nursing quality and develops, in concert with the nursing management team, nursing standards of patient care and standards of nursing practice. Develops staff to use abilities and talents to accomplish goals. Develops and implements the organization's plans for providing nursing care.
Controlling: Assures adherence to budget and standards of care and practice. Assures that an effective performance improvement program to measure, assess, and improve the quality of nursing care is operational throughout nursing. Ensures compliance and regulations of CMS, the State of California, and other accrediting agencies. Ensures that the practice of nursing at Eisenhower conforms with regulations in the State of California. Provides feedback to staff and adjusts goals as needed.
Team Building: Fosters positive team interactions and collaboration and provides recognition of important contributions of each team member. Encourages and utilizes negotiation skills to facilitate positive conflict resolution. Promotes team responsibility, and growth and development of the nursing team. Maintains education programs to provide orientation, inservice, and continuing education.
Communication: Advises administration as to trends and changes in the health care environment, including the impact on the patient and his family, Patients Services, the medical staff, and the hospital's operational effectiveness. Participates in legislative, governmental policy and business activities which facilitate the mission of the hospital. Provides an environment for open communication, including dissent that enhances solution of problems and the development of new ideas. Keeps the COO informed of status projects and changes within the areas of responsibility. Collaborates with management, medical staff and other clinical leaders in developing, implementing, reviewing, revising and monitoring organization-wide performance improvement activities.
Budgeting and Finance: Develops capital and operational budges to ensure that funds are available to meet organizational and division goals. Provides budgetary information to subordinates necessary for them to perform their duties. Participates in final decisions for organizational budget.
Image: Promotes community health education and research activities of Eisenhower Health. Represents the organization internally and externally and advocates for plans, programs and philosophies of Eisenhower and its subsidiaries. Provides for professional self-development through participation in management seminars and reading in relevant health care literature. Role models the organization's mission, values and True North. Complies with and ensures Supporting Commitments are adhered to.
Play lead role in ensuring the organization is appropriately prepared for the ramifications of COVID-19, including patient care and vaccine deployment. Provide support and healing opportunities for frontline staff.
Establish trusted relationships across the organization, including the senior leadership team, physician and nursing leaders, and across all levels of the organization.
Recruit, retain and develop nursing leaders to fill open positions and to plan for upcoming retirements; recruit nurses for labor and delivery and orthopedic surgery programs.
Support professional development of early career nurses to prepare them for future nurse leadership roles.
Increase consistency of practice in nursing across the continuum of care.
Seven or more years of experience in nursing leadership as CNO, ACNO or other nurse executive leader. A minimum of three years of clinical nursing experience.
Experience in a Magnet organization and/or with the Magnet designation process preferred
Experience in an academic medical center or teaching hospital preferred
Experience across the continuum of care
Master's degree in nursing or equivalent education required. If the master's degree is not in nursing, a baccalaureate or higher degree must be in nursing.
Active RN license. If not already licensed in California, eligible for licensure in the state.
Certification as a Nurse Executive by ANA or AONE preferred
Employer will assist with relocation costs.
Internal Number: 52930-001
About Eisenhower Health
As Coachella Valley’s only not-for-profit health system, Eisenhower Health (Eisenhower) has provided high quality, compassionate care for 50 years through a full range of state-of-the-art diagnostic, treatment and emergency facilities. Eisenhower's main campus and hospital are located on 130 acres in Rancho Mirage, California. This includes a 463-bed hospital, the Annenberg Health Sciences Building at Eisenhower, and the Barbara Sinatra Children’s Center at Eisenhower. In addition, Eisenhower has outpatient facilities in Palm Springs, Cathedral City, Palm Desert, Rancho Mirage and La Quinta. Eisenhower is an accredited teaching hospital and was recently redesignated as a Magnet facility.