Virginia Commonwealth University (VCU) seeks a strategic, experienced, and dynamic leader to serve as the inaugural Program Director for Neurological Services. The Program Director will join a vibrant and rapidly growing department and will be a catalyst for continued programmatic development and operational excellence.
The Program Director will direct growth for neurology specialty services via operational excellence and patient experience metric reporting, analysis and strategy. They will align strategy and operations between VCU Health System (VCUHS) and the Department of Neurology with the objective of enhancing patient access and experience, care quality and safety, and provider and team member engagement.
The Program Director will be responsible for the full continuum of neurological care, including consistent team-based care for neurology services across all ambulatory sites and the inpatient environment. They will collaborate in setting vision and strategy, developing and supporting the implementation of shared goals and monitoring and evaluating outcomes, and will promote the mission, vision and values of VCUHS and the Department of Neurology, including the values of diversity, equity, and inclusion.
The Director will work closely with the Vice Chair for Clinical Affairs and Quality in the Department of Neurology, and report to the Chair of the Department of Neurology. The position will collaborate with ambulatory Senior Directors responsible for specific locations or services, the Neurology Department faculty and leadership, the President of Medical College of Virginia Physicians (MCVP), Chief Operating Officer of MCVP, and Vice President of Ambulatory Services. In monitoring, directing, and providing oversight for the operations and function of the individual specialty services, the Program Director will work closely with the Neurology divisional leaders and staff.
The Program Director will also be responsible for coordinating shared services across the department including telehealth/teleneurology and infusion services. They will address key priorities including patient access to inpatient and outpatient care and services, patient safety and quality, patient experience, team member engagement and wellness. The scope of responsibility will include neurological services provided at all VCUHS locations. Direct reports will include the Neurology Program Managers (including the Program Managers for the Comprehensive Stroke Center and Epilepsy Center) with indirect reports including the technical leads for Neurology ancillary services (e.g. EEG, EMU, EMG and Sleep).
The Program Director establishes strategic growth plans and ensures efficient and effective operations, including that resources are in place to achieve success. They assist the VP Ambulatory Services, the Chief Operating Officer and the Department of Neurology in the implementation of business plans for new and revised ventures and/or expansion of services in collaboration with Regional Clinic Leadership teams. The Director provides subject matter expertise and identifies and executes initiatives that improve care, reduce cost and improve financial performance.
The successful candidate will have a minimum of five years of increasingly responsible financial management and administrative or operational work experience in a healthcare management setting. They will have realized successful partnerships with physician leaders, bring supervisory experience and excellent interpersonal skills. They will demonstrate commitment to diversity, equity, and inclusion, and a capacity for effectively championing these values as Program Director.
The successful candidate will also have experience with:
Directing clinical operations and strategies.
Implementing operational efforts and measuring outcomes.
Achieving results in a matrixed management environment.
Budgeting, financial management and monitoring, and business development.
Balancing clinical, regulatory and financial goals and outcomes.
Building productive professional relationships and collaborating with all levels within an organization.
Preferred but not required includes: experience in service line leadership at an academic health system; experience working in an integrated healthcare delivery system; and experience working in a neurology or neuroscience environment. A master’s degree in Business Administration, Healthcare Administration, Nursing or an equivalent related health related field is a plus, as is clinical training.
Virginia Commonwealth University has engaged Opus Partners to support the recruitment of the Program Director for Neurological Services. The search is being led by Sarah Gaines, Associate Partner and Chris Stadler, Associate. Inquiries, expressions of interest, and nominations may be sent to firstname.lastname@example.org.
Applicants are requested to submit a resume, cover letter, and statement of contributions to diversity, equity, and inclusion (typically between 150-300 words) providing your career aspirations and contributions toward promoting diversity, equity, and inclusion. As a preeminent national, urban, public research university and academic health center, Virginia Commonwealth University is committed to organizational diversity, equity and inclusion – an environment where all can thrive in their pursuit of excellence. You can read more about commitments at VCU Health here, and guidelines for writing a statement of contributions to diversity, equity, and inclusion here.
Virginia Commonwealth University is an equal opportunity/affirmative action institution providing access to education and employment without regard to race, color, religion, national origin, age, sex, political affiliation, veteran status, genetic information, sexual orientation, gender identity, gender expression, or disability. Read VCU's notice of non-discrimination, equal opportunity and affirmative action.
About Virginia Commonwealth University
The Medical College of Virginia (MCV) was established in 1838 and renamed in 1968 with the establishment of VCU. The VCU School of Medicine attributes much of its success over the last decade to the tightly knit, integrated system in which the leadership of the medical school, the practice plan, the managed care plan, and the health system have enjoyed close strategic and collaborative relationships. Specifically, over the past decade, VCU with the SOM chairs and entire academic leadership team have spearheaded the expansion of the clinical and research infrastructure, hired several new department chairs, completed major research space construction and renovation of Sanger Hall and two new facilities for Pediatrics (ambulatory care and mental health), and opened the Neuroscience Orthopedic and Wellness Center (NOW) center at Short Pump.
The over $3 billion integrated VCU Health System is made up of VCU hospitals (1,125 beds), and MCV Physicians (1,000-member faculty practice plan) and includes facilities in Richmond, South Hill, Tappahannock and New Kent. Inpatient rehabilitation services are provided in the Sheltering Arms Institute, a joint venture between Sheltering Arms and ...VCU Health. This innovative state of the art facilitate includes 114 beds, blending advanced technology, research and evidence based clinical care. VCUHS is making major investments in clinical infrastructure, including a new 472,000 ft2 Ambulatory Outpatient Pavilion, opening in late 2021, and a new free standing Children’s Hospital, scheduled to open in 2022. VCU Health System is one of the largest employers in the Richmond area, with 12,000 full- and part-time physicians, nurses, support and administrative staff. The robust Health System contributes to about 66% of the academic enterprise.