The role of the Director of the Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.
What you will do in this role:
You will accurately identify real/potential problems affecting the service and implements solutions with follow through and communication
You will actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents
You will advance the patient experience agenda in the Emergency Department
You will coach immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance
You will adhere to all Human Resource policies.
You will effectively communicate departmental, organization and industry information to staff
You will facilitate evidence based employee engagement practices
You will effectively build strong relationships and networks to deliver upon organizational and department goals
You will participate in employee and patient rounding and identifies and mentors potential future leaders
You will enforce standards of emergency department care and develops processes to measure and ensure consistent compliance
You will develop, implement, and evaluate an ongoing emergency services program which assures quality patient care consistent with the Hospital mission
You will monitor compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety
You will oversee a PI program that consistently monitors and evaluates critical aspects of care
You will be responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards
You will follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens
You will support the recruitment process to secure staffing talent
You will perform other duties as assigned
What qualifications you will need:
Bachelor's degree in nursing required
Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred
3+ years of experience in emergency services required
3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience
Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
Advanced Cardiac Life Support (ACLS) required
Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required
Basic Life Support (BLS) required
Mission Hospital, located in Asheville, North Carolina, serves as the regional referral center for tertiary and quaternary care in western North Carolina and the adjoining region. Mission Hospital is licensed for more than 800 beds and houses the region’s dedicated Level II trauma center. It includes Mission Children’s Hospital – the region’s only children’s hospital. The flagship hospital of Mission Health, Mission Hospital has been consistently ranked as one of the nation’s Top 100 Hospitals by Truven Health Analytics. Mission Hospital, a member of Mission Health, is an operating division of HCA Healthcare.
HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 163 hospitals and 109 freestanding surgery centers in 20 states and England and employing approximately 199,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman and Chief Executive Officer of HCA, and R. Milton Johnson is the company’s President and Chief Financial Officer.HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and ...to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities. And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.